Privacy Policy
Effective January 1, 2026
Walnut Creek Concrete Works, walnutcreekconcreteworks.com, support@walnutcreekconcreteworks.com
Who this policy covers
Walnut Creek Concrete Works is a concrete contractor in Walnut Creek, CA, and this policy explains what happens to the information you share with us through our website, by phone or by email.
It applies to every page of our site, starting with the home page, and to the estimate requests and messages you send us. If you'd like to know more about who we are before reaching out, our About page has that.
What we collect when you contact us
We only collect what you choose to give us. When you fill out our contact form, call or email, that's usually your name, phone number, email address, the property address for the job and a description of the work, such as a cracked driveway or a new patio.
You might also send photos of the slab or the area you want poured, which helps us understand the job before we come out. Our contact form is hosted by an outside form service, so what you type there passes through that service on its way to us.
Analytics and cookies
Like most websites, ours may use basic analytics and cookies, which are small files your browser stores, to count visits and see which pages people read. That data is general, like the pages viewed, the type of device and browser and roughly where a visit comes from, and we use it to make the site easier to use.
You can block or delete cookies in your browser settings at any time. The site will still work, and you can still call us or send the form.
How we use your information
We use your contact details to answer your question, schedule a free estimate, quote the job and keep you posted while the work is underway. If you become a customer, we also keep the job details for billing, records and any follow-up on the work.
We don't sell your information, and we don't add you to marketing lists you didn't ask to join.
Who we share it with
We share your information only when the job or the law calls for it. That can include the services that run our website, form and phone, a supplier or subcontractor who needs your address to deliver material or do part of the work, or a public agency when the law requires it.
Anyone we share with gets only what they need for that purpose.
How long we keep it
If you send a question and don't hire us, we keep your message only as long as it's useful for following up, then delete it. If we do the work, we keep job and billing records for as long as we need them for taxes, warranty questions and our own business records.
Analytics data is kept in summary form and isn't used to identify you.
Your choices and rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep a record for a legal or tax reason, and if so, we'll tell you why.
You can also tell us to stop contacting you at any time, and we will.
Questions or concerns about your privacy
If something in this policy isn't clear, or you think we've handled your information the wrong way, tell us and we'll look into it. You can call us at (925) 532-0140 or reach us through our Contact page.
We may update this policy as our website or the services behind it change. The current version is always the one on this page.